CLEAN & CARE FAQS
Q – Which is the correct leather care routine?
A – Maintain the leather surface using an appropriate leather cleaner for your leather type & colour, Buffalo leather cleaners will clean leather producing results that usually only a professional can achieve. Condition leather on a regular basis to maintain the suppleness of your leather, our Buffalo Leather conditioning & protector cream is ideal for this purpose. Finally to prevent stains & liquid spills spoiling your leather, use our Buffalo Fabric & Leather Stainguard with waterproofer.
The best leather care is to maintain your leather on a regular basis – Not twice a year.
Q – Cleaning my cream leather sofa or light coloured leather car seats isn't making a difference
A – Most leather cleaners are a cheap, weak & an ineffective solution. Buffalo specialist leather cleaners are supplied to the trade, yes they do cost a little more than your supermarket brand, but the results are astonishing. We have a gentle leather cleaner to a heavy duty leather cleaner. We supply the best leather cleaner available to the public.
Try our value leather cleaning kits which include a small leather cleaning brush to remove dirt from the skin grain.
Buffalo leather cleaners will remove dirt only; certain stains can be improved but not removed such as dye transfer from clothing.
Q – I've been told I need a leather food...What is this ?
A – Traditional leather food tends to contain waxes & oils & can be time consuming to apply, this is fine for saddles & natural outdoor leather, but it is not always suitable for car or upholstery leather, our Buffalo leather conditioner or Leather Protector is our recommendation for any leather type.
Q – What is the correct routine for cleaning aniline leather ?
A – Most dirt on an aniline surface absorbs into the leather, hence the reason why stains cannot be removed. The best leather care is to wipe over with the Buffalo Gentle Leather Cleaner, apply Buffalo Leather Protection cream to maintain its colour & condition, then apply the Buffalo stainguard to prevent stains penetrating the leather.
Q - Can I prevent my leather from absorbing stains?
A – This is the biggest complaint we receive from our customers, it can be easily remedied by applying Buffalo Fabric & Leather Stainguard & Waterproofer on a regular basis.
Q- My gorgeous designer shoes & handbag are stained & dirty, what shall I do ?
A – It can be almost impossible to remove dirt & stains from this type of leather, but they can be re- coloured to the original colour again. Prevention is better than cure, apply Buffalo fabric & leather stainguard & waterproofer to prevent this happening again once restoration is complete, we can restore these items for you, simply email a photo so we can give you a quote, we can restore smaller items from £20.00
LEATHER REPAIRS & RESTORATION FAQS
Q – I'm not sure which repair kit to order.
A – Simply email a photo of your leather so we can assess the damage for you, you can also contact us by telephone & speak to a technician – Go to our contact page.
Q – Can I use your leather repair kits to carry out a vinyl repair or faux leather repair ?
A – Yes our kits are suitable for vinyl, faux, imitation leather, car leather & standard upholstery leather.
Q – Is it easy to repair & recolour my worn leather seats ?
A – Yes, Buffalo leather repair kits are an all in one leather touch up & recolour kit & are designed to give flawless results in approx 3 easy steps, our customer feedback is excellent regarding the simple process and the results of our kits. We supply the best leather kit for its simplicity & natural appearance. For separate individual leather damages choose from a range of our smaller kits. For larger areas of complete restoration - Purchase the Buffalo leather Colour restoration kit.
Q – I want to restore my leather car seats, can your kits do this.
A – Yes, very successfully. Purchase the Buffalo leather Colour restoration kit, 500ml size will do a full set of seats, and we even mix the colour for you free of charge.
Q – Can I use leather dyes to change the colour of my leather ?
A- No, Buffalo leather dyes can only be used on Aniline Leather; leather dyes will not change the colour of Aniline Leather, but they will restore leather colour to the original rich colour that may have faded over time, Buffalo leather dye is also an ideal sun faded leather colour restorer. Restoring leather colour or dyeing leather is a very easy process; it is simply rubbed in or wiped on similar to a conditioner. Aniline leather suite furniture dye can be purchased from our furniture Aniline section.
Q – I have a rip & a small hole on my leather, can I repair a leather tear ?
A- We suggest the Buffalo Mini Pro Kit for rips & tears – This kit has flexible leather filler that retains the natural look & feel of leather with a strong lasting leather repair glue.
Q - I have a small scratch and scuff on the surface of my leather - which kit will fix this ?
A. The Buffalo Leather Repair Kit mini size will be sufficient.
Q – I have a very deep scratch on my leather, and small puncture holes where my cat has caused the damage, which product is best for this ?
A. The Buffalo Leather Repair Kit mini size will be sufficient & the Buffalo liquid leather filler.
Q – I'm not sure how to order the correct colour for a leather repair kit ?
A – You can only order 1 colour per kit, we have a range of standard colours, but you can also leave a more descriptive colour & we will personally select a range of colours so you can obtain the correct repair colour from our choice. For example if you have cream ivory type colour you standard colours will include: a standard light & dark cream, a white to lighten these colours & a caramel yellow to make the colour more cream. You can also order a top up colour set to add to your kit if you have additional leather seating that is a totally different leather colour.
Q – Can I send you a leather sample for the correct colour choice.
A – Yes, we offer a colour matching service on all our kits, this incurs an extra £10.00 colour mixing charge. Or we can assess your sample and personally select a colour range to carry out the standard colour mixing – there is no charge for personal selection.
To obtain a sample from furniture
If you have removable seat pads there may be a sample sewn to the underside, if not upturn your furniture item, and underneath you will see a black dust cloth stapled to the underside of the furniture, remove a few staples, a corner is best, and you will see some excess leather stapled around the inner frame.
To obtain a sample from a Car ...Under the seat, under the headrest , or if you have a rear centre armrest. Or post us the headrest
Slice off the maximum amount, the larger the sample the more accurate the colour will be, and send to: Buffalo Leather, Pennine View, Liverpool New Road, Little Hoole, Preston, Lancashire, PR4 5QS.
Please remember to enclose your name or transaction code, and details of request.
Please post your sample as registered post as a security precaution.
Q – I want a quick fix to rejuvenate the colour of my leather where it has worn.
A – Ideal for dark coloured leathers – BUFFALO COLOUR & SCRATCH RESTORER - Colour Restoration Balm 250ML, remember to purchase the Buffalo Leather Protector to protect the application of the colour.
LEATHER PROBLEMS FAQS
Q – How can I prevent my leather from peeling ?
A – The simple answer is – You can't, this is a manufacturing problem. To repair peeling leather a good technician will be required to stabilize your problem using a leather bonder; we have a list of leather care & repair specialist technicians for your area on our home page.
Q – I have cracked leather seats.
A – We suggest the Buffalo Leather Colour Restoration Kit, which will re-colour & recoat the cracks & prevent them from getting worse & turning into full splits in the leather. It's a very easy to use kit which includes a leather sealant to give long lasting results for larger areas.
Q – I have a dark grease stain on my leather where my head has been, can this be removed.
A – This depends on how old the stain is & if it's penetrated through the leather. We have a leather grease remover, at best it will remove the stain, if it does not remove it fully it will remove enough to prevent the rotting that grease can cause.
Q - I have pen ink that I can't remove with a cleaner.
A - If the stain is quite fresh, Buffalo Leather Ink & Stain Remover Kit should remove it. This is a very strong solvent and can sometimes remove the colour of your leather if not used correctly; this is a kit we suggest you purchase before you need it as it can prevent costly repairs.
Q - I have an old stain / pen dye on my leather - can this be removed?
A - We would suggest our Buffalo Leather Repair Kit standard size - and the Buffalo ink & stain remover to partially remove & re-colour over the area if the stain cannot be fully removed.